Can’t access website from my end

  • Unknown's avatar
    kymberlychan · Member ·

    Hi! I tried logging into my wordpress account through bluehost to edit my website (healthbykymberly.com) and was unable to. I was instead met with a white screen with eight or nine rows of the following message: Warning: Cannot modify header information – headers already sent by (output started at /home2/ealthen7/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/bluehost/bluehost-wp-customer-data/includes/Customer.php:42) in /home2/ealthen7/public_html/wp-includes/pluggable.php on line 1424

    I also tried accessing by clicking the link to my webpage but the same error message shows up.

    Would really appreciate your help as I need to update the webpage promptly and have paid for a three year site plan.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    This looks like an issue with several Bluehost plugins, so you need to contact Bluehost.

    If the issue is related to your WordPress installation, you can find more help in these forums:

    https://wordpress.org/support/forums/

    The forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

  • The topic ‘Can’t access website from my end’ is closed to new replies.