Can't access WP Admin

  • Unknown's avatar
    dusty2023 · Member ·

    Hello,
    Every time I try to access the admin page or any tab it shows this:

    Fatal error: Uncaught Error: Call to undefined function nocache_headers() in /webroot/b/g/bgcpa001/primary/www/wp-admin/admin.php:36 Stack trace: #0 {main} thrown in /webroot/b/g/bgcpa001/primary/www/wp-admin/admin.php on line 36

    I’m not a tech person, I need help..

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    The site bgcparkersburg.org appears to be a self-hosted WordPress (also called “.org”) site hosted on Omnis Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/bgcparkersburg.org+dns

    To clarify, we are not the only providers of WordPress sites, and Omnis also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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