Can't activate my Gravar account…

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  arohdin · Member · Nov 30, 2016 at 1:57 pm

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  Whenever I click the received link it says that it activated my account successfully. But when I try to log in again it prompts me to active my account.
  Endless loop.

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  staff-doublebassd · Staff · Nov 30, 2016 at 7:13 pm

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  Hi there,

  I just resent the activation email your way.

  Please let me know if you did not receive it.

  Thanks!

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  arohdin · Member · Nov 30, 2016 at 7:16 pm

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  This does not work. Still the same problem.
  I get the email, I click it. It then says that my account is activated but it still tells me that the account has to be activated when I try to login to Gravatar.

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  staff-doublebassd · Staff · Nov 30, 2016 at 7:21 pm

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  Hi there,

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the inconvenience. However, I have fixed the issue on our end, so you should be ready to go. Let me know if you have any questions.

  Thanks!

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  arohdin · Member · Nov 30, 2016 at 8:04 pm

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  It works now, thanks!

  Had this happened before?

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  staff-doublebassd · Staff · Nov 30, 2016 at 11:14 pm

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  You’re welcome!

  Yes, it has been an ongoing issue for a while now. We’re working on seeing what we can do to provide a fix.

  Thanks!

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  arohdin · Member · Nov 30, 2016 at 11:24 pm

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  Great to hear that you’re working on it!
  Good luck

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  staff-doublebassd · Staff · Dec 1, 2016 at 4:51 pm

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  Thanks!