Can’t add subscribers

  • Unknown's avatar

    Hi, I put the subscriber block on my blog and when you input an email, it says that your subscription is confirmed but no confirmation email is sent and I don’t see the subscriber on my account. How do I fix this? TIA!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    When a subscription block says a sign-up is confirmed but no confirmation email is sent and the subscriber doesn’t appear in your list, it typically means the subscription process is getting stuck in a pending state on the backend or there is a temporary delay in the WordPress.com email delivery queue. Since you are using wordpress, I have flagged this thread for Staff / Happiness Engineers so they can take a quick look at your site’s backend database. They will check for any pending sign-ups waiting in your subscriber logs, manually push through any stuck confirmation emails, and ensure your Subscription block is communicating perfectly with your subscriber list!

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