Can't change email

• 

  milligans026 · Member · May 13, 2017 at 6:39 pm

  • Copy link
  • Add topic to favorites

  Change my email address. I have no other accounts, but when I click the confirmation link in my email it just never saves

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 13, 2017 at 7:54 pm

  • Copy link

  Have you tried copying and pasting that link into your upper browser bar and clicking?

  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  kokkieh · Staff · May 14, 2017 at 3:32 pm

  • Copy link

  Hi there,

  Are you speaking of the Gmail address? I can see you’re trying to change to a Gmail address, but it hasn’t been confirmed yet. Are you saying that the confirmation email is coming through, but that the link is not working?

  Please try logging out and clear your browser cache and cookies. Then log back into Gmail and WordPress.com and try the confirmation link again.