Can’t change theme

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  bibhuyt · Member · Jan 13, 2021 at 4:16 pm

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  Please help. I can’t change theme of my wordpress site. Several themes installed and applied but no change. Plz reply fast. Please please please🙏🙏

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  staff-totoro · Staff · Jan 13, 2021 at 7:08 pm

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  Hi there,

  I do not see any sites under your @bibhuyt WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  bibhuyt · Member · Jan 14, 2021 at 12:57 am

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  Yes i had created a site from GoDaddy. Here is the url of my site=www.pubgcomics.xyz please check and reply what is the problem with my site.

  Waiting for your answer.

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  staff-totoro · Staff · Jan 14, 2021 at 1:11 am

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  Hi again,

  The site pubgcomics.xyz appears to be a self-hosted WordPress (also called “.org”) site hosted on MumuHost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/pubgcomics.xyz+dns

  To clarify, we are not the only providers of WordPress sites, and MumuHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!