Can’t Change Username

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  geetanshaghai · Member · May 29, 2020 at 11:31 am

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  I can’t change my username. I dn’t know why is that option disabled. Please help!

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  staff-doublebassd · Staff · May 29, 2020 at 10:49 pm

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  Hi there,

  What message are you receiving when you try to change the username?

  If you need to change your actual username, please follow these steps:

  Change Your Username

  and let me know what you’re seeing when you attempt the username change.

  Let me know if you have any questions.

  Thanks!

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  geetanshaghai · Member · May 30, 2020 at 5:02 am

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  The option is just disabled. I am not even able to select it. I can’t even place my cursor on the username.

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  kokkieh · Staff · May 30, 2020 at 8:02 am

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  Hi there,

  This is because your account was never verified when you created it. I’m sending you an email so we can verify it manually. Please reply there once you receive it.