can't connect to mapped domain

  • Unknown's avatar

    The domain I had mapped last week does not appear under My Site

    The blog I need help with is: (visible only to logged in users)

  • It looks like you canceled WordPress.com Premium and Domain Mapping and received a refund. Was that not something you were trying to do?

  • Unknown's avatar

    I cancelled WordPress.com Premium per advice in a chat session with Livio V.

    Here’s the whole story: I have a web site built and hosted by GoDaddy.com. The development version address was c48.330.myftpupload.com. They told me I need to use WordPress (WP) to edit it. I am not a techy, but I managed to install WP. In WP, it appeared that I needed to give a name to the web site to be edited with WP. After I got into the process, I realized that the path I was following would have me create a new WP.com site – not what I need. I then subscribed to your premium service and made it part way through the process of mapping the GoDaddy site to WP. Between WP work sessions, I learned that the GoDaddy site had been published and changed it’s domain name to lakelineoaks.org, which is the name I want to retain.

    Here is the text of my chat session with Livio V. of WordPress:

    Livio V. Is there any particular reason why you mapped this URL c48.330.myftpupload.com instead of lakelineoaks.org?
    llohoaeditor c48.330.myftpupload.com is the development version of the website which Godaddy built for me. This morning I talked with them and found that they have published the site, so I asked them to rename it lakelineoaks.org
    Livio V. If you’re using GoDaddy to host your site, you don’t need WordPress.com at all
    llohoaeditor I didn’t think so. Godaddy built the site using WordPress. I have been learning WordPress in order to edit the site.
    llohoaeditor I’m not a techy. It was not clear to me how to get/install WordPress and use it to access & edit the site on Godaddy. What needs to be done to clean up things on your end?
    Livio V. I think just cancelling your plans here
    llohoaeditor OK How do I do that?
    Livio V. I can do that for you, one moment
    Livio V. I canceled the plans for you and issued a $99 refund in the transaction re_19LHYmAEuzoIBr94vZG6PPUS
    llohoaeditor Thanks. I bought WP Premium because your web said that was required to map a site. So I don’t need to edit the site on Godaddy?
    llohoaeditor That is, do I not need premium to edit the site on Godaddy?
    Livio V. Yes, you don’t need a WordPress.com plan to edit your site on GoDaddy
    Livio V. On GoDaddy, you’re using WordPress.org, which is a different WordPress setup than WordPress.com
    Livio V. That’s what is confusing you

    Well, I’m still confused. When I open WordPress, the only site I see is (mis)named c48330myftpupload.com.wordpress.com which was my attempt to set up WP so I can edit what is now at lakelineoaks.org.

    If I need to subscribe to a premium service, that’s fine. I just need help to straighten this out.

  • If you are setting up a self-hosted WordPress site (commonly called a wordpress.org site) through godaddy, you do not need a WordPress.com site or upgrades.

    You should log into your GoDaddy site via this URL:

    http://lakelineoaks.org/wp-login.php

    …not via WordPress.com.

  • Unknown's avatar

    YES! That is what I needed to edit the site. Thank you very much.

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