Can’t delete the video in the post

  • Unknown's avatar
    suhanyang · Member ·

    Dear WordPress
    In the post 蘇格蘭無駕車自由行（下篇：Isle of Skye 天空島, Glasgow 格拉斯哥), I can’t delete the video that are still loading, which have been loading for more than a hour. Could you please help me to solve the problem? It make the released post have a black can’t open video which looks very bad. Moreover, when I’m writing my post, I can insert the photos or videos directly, I have to put them in the Media first, that is very inconvenient, and I don’t have this problem when I used WordPress last year. Please help me with these two problems. Thank you

    Best wishes
    Ingrid

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    This means we are unable to assist here. I would recommend reaching out to the theme developers here: https://wordpress.org/support/theme/minimalistblogger for help fixing that.

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