Can’t edit – redirects to dashboard

  • Unknown's avatar
    the2books · Member ·

    Good afternoon – every time I try to edit a post or page, it acts as though its loading, then goes to the almost done screen for a second and finally goes back to my dashboard. I have tried to edit on both Firefox and Chrome with the same result. Thank you!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’m sorry to hear that you’ve been experiencing some difficulties when trying to edit posts or pages on WordPress.com. Let’s try a few things that could possibly resolve your issue.

    Firstly, can you please clear your cache on both Firefox and Chrome? If you’re not sure how to do this, here’s how: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    Once you’ve cleared the cache, I’d like you to log out of your WordPress.com account and then log back in. This can help reset your session and potentially resolve the issue.

    Another potential cause of your problem could be an ad-blocking or security extension that’s installed on your browser. These can sometimes interfere with the way websites function. If you’re using any such extensions, could you please try disabling them temporarily and see if that resolves the issue?

    Please try these steps and let me know if you continue to have difficulties. We’re here to help you get this resolved.

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