Can't edit woocommerce order
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Hey guys,
Just purchased the Free Gift for Woocommerce. We want to add free gifts to some orders, but when we update an order status from “processing” to “On hold”, the “Add product”, “add coupon” buttons do not appear. It works perfectly on one of our sites, but not on the other. There is an error in the console saying “Failed to load resource: the server responded with a status of 404 ()”, and then a warning saying “
woocommerce_shared_settingsfilter in Blocks is deprecated. See https://github.com/woocommerce/woocommerce-gutenberg-products-block/blob/trunk/docs/contributors/block-assets.md”.Help Please.
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In addition, under “manual gifts”, I can’t even find the user user client name or order number. !!!!????
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Hi there!
Please create a new ticket for the WooCommerce extension directly at this link: https://woocommerce.com/my-account/create-a-ticket/
You’ll hear directly from the extension support who can troubleshoot the issue for you.
On this forum, we provide help with free WordPress.com sites. Since your site uses WooCommerce and the issue is specific to the extension you purchased, please use the link above to reach out to the extension support directly.
Regards
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I created a ticket and submitted status report, haven’t heard from you guys yet! Looking forward to help with the issue. Thanks guys. Appreciate it
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