can’t enter wp admin

  • Unknown's avatar
    athenadanceacademyusagmailcom · Member ·

    can’t enter wp admin

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    athenadanceacademyusagmailcom · Member ·

    This message showed up when I tried to enter WP ADMIN. and I checked admin email…nothing showed up. I don’t think we did anything unusual for the site. The site still looks ok to visit, but I can’t edit anything right now. Please help.

    “Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /homepages/29/d809436003/htdocs/clickandbuilds/AthenaDanceAcademy/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:48 Stack trace: #0 /homepages/29/d809436003/htdocs/clickandbuilds/AthenaDanceAcademy/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(48): ReflectionClass->getMethod(‘get_site_editor…’) #1 /homepages/29/d809436003/htdocs/clickandbuilds/AthenaDanceAcademy/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(129): ElementorProModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /homepages/29/d809436003/htdocs/clickandbuilds/AthenaDanceAcademy/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorProModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /homepages/29/d809436003/htdocs/clickandbuilds/AthenaDanceAcademy/wp-content/plugins/elementor/cor in /homepages/29/d809436003/htdocs/clickandbuilds/AthenaDanceAcademy/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 48

    There has been a critical error on this website. Please check your site admin email inbox for instructions.”

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host athenadanceacademy.org on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    Instead your host (IONOS) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

    I did take the time to examine the code you shared here, and can see there is a specific issue with the Elementor Pro plugin. We do not offer Elementor on WordPress.com, but the good news is that help is available directly from the creators of your theme: https://elementor.com/support/

    Hope this helps point you in the right direction!

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