Can’t find login

  • Unknown's avatar
    confabulationcomic · Member ·

    In 2015 I made the website lukewatsoncreations.com with WordPress and then hosted on netregisty. I cannot work out how to now log in and disable a plugin that keeps spamming me. I have access to the cpanel – but wordpress won’t send a link to my email to reset the password. Any ideas?

    The site I need help with is lukewatsoncreations.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • staff-mckluskey · Staff ·

    Hi there!

    Your site a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere (not on WordPress.com), so we won’t be able to help you here.

    If you lost your password or you tried resetting your password and failed, please read the Codex article “Resetting Your Password”:
    https://wordpress.org/support/article/resetting-your-password/. If you still need help, try the community forums here: https://wordpress.org/support/forums/.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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