Can’t find my original website

  • Unknown's avatar
    ikiag34 · Member ·

    Can some help.me find my original website. I connected to GoDaddy to own my domain name.

    Site: Moneyatthebank.com.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-mckluskey · Staff ·

    Hi there!

    I’m not sure I understand what you mean. What is the site you’re looking for?

    To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.

    We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.

    You can find more details about WordPress.com and WordPress.org on this support page:

    https://wordpress.com/support/com-vs-org/.

    That said, if your site was not hosted on WordPress.com, we won’t be able to help you here.

  • Unknown's avatar
    ikiag34 · Member ·

    Hello,
    Before my free domain was moneyinthebank. I tried buying this domain from GoDaddy, but it wasn’t available, so I changed it to moneyatthebank, as another option in GoDaddy. I also obtain an SSL through cloud flare. Now I cant find my original web page. Can someone please assist me with this.

  • Unknown's avatar
    staartmees · Member ·

    Moneyatthebank.com redirects to http://moneyatthebank.com.wordpress.com/ but your domain mapping upgrade expired.

  • Unknown's avatar
    ikiag34 · Member ·

    How can I obtain my website back, I worked two whole days on that project. Can someone please help?

  • staff-mckluskey · Staff ·

    The site moneyatthebankcom.wordpress.com is still on your account.
    moneyatthebank.com.wordpress.com does not exist, as there can be no dot in the URL part before .wordpress.com.

    If this is not the site you’re looking for, what’s the exact address of the one you’re trying to find? Could you have another WordPress.com account (with a different email address) where you created that site?

  • Unknown's avatar
    ikiag34 · Member ·

    My webpage was moneyinthebank.unaux.com at first, until I obtain a .com domain through GoDaddy. I then tried to get it secured through cloud flare. Now I am unable to find my webpage I started with elementor. Please help!

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’ve looked up the subdomain moneyinthebank.unaux.com to check if it was ever hosted by us, and I don’t see that it was.

    That means your site was using the WordPress.org software and it was hosted by a different hosting service provider (likely GoDaddy or something else). The domain moneyatthebank.com is currently pointing to GoDaddy nameservers, meaning any sites you may have had under this domain/subdomain are likely on GoDaddy servers.

    A site using the WordPress.org software and hosted elsewhere is different from WordPress.com sites. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    Basically, we can provide direct support for sites that are hosted by us, e.g., WordPress.com sites. For WordPress.org sites, we don’t have any control over them as they are using the WordPress.org software and hosted by other hosting companies. It sounds like the site you’re looking for is a WordPress.org site, so we don’t have it on our servers and we’re unable to help with restoring access to it.

    In this case, you need to reach out to the hosting service provider where your site was hosted. I think that might be GoDaddy, so please start by reaching out to GoDaddy support.

    Regards

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