Can’t find my site

  • Unknown's avatar
    ourlifeindogyears · Member ·

    I haven’t logged into my site for almost 2 years. I have kept my domain up-to-date through Bluehost. But when I tried to pull up my website, it’s coming up with a 403 error. Do I need to update info and payment with WordPress? I just don’t want to lose everything on my site. Any help would be greatly appreciated.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, can you contact your host to see what’s causing the 403 error? That usually means they’re blocking access for some reason.

    Going forward, these forums are primarily for our free tier hosting. You’ll want to be sure to use the forums for the free, DIY WordPress code instead.

    Here are the major differences, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site, or any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

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