Cant find my site via yours
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Hi, in a fit, I lost all the log in date to access the site and make corrections.
I am Jeannette Juston of RelocateUS (email visible only to moderators and staff) or it may be under (email visible only to moderators and staff) I think my user name is Jeannette but the password I do not remember. The site is being created on your platform by Spearhead Multi Media. I want to go and make some corrections to the translation and other changes. PLEASE, help me. […]The blog I need help with is: (visible only to logged in users)
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You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
*Replace NAME_OF_BLOG in that URL with the actual name of your blog.
I recommend bookmarking that link or memorizing it.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordIf required use the account recovery form
https://en.support.wordpress.com/account-recovery/
https://en.support.wordpress.com/account-recovery/#account-recovery-formP.S. There is no phone support here. You posted a phone number into a support thread on a public forum available to all with internet access. I will have Staff remove it so you don’t get hundreds of crank calls.
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Hi @relocateus, what site are you trying to access? I can see https://relocateus.wordpress.com/ here in our system. Were you trying to access something else?
By the way, we aren’t in a call center, and I removed your phone number since we don’t want random scammers calling you.
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Perhaps you are referring to this site relocateus.com which is hosted by Oversee.net, not by wordpress.COM.
If that is the site then it is not on our WordPress.COM servers. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.That support is at http://wordpress.org/support/ The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
Some Jetpack solutions are here http://jetpack.com/support/Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
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If you need help with a WordPress.com hosted site, let us know. Otherwise this may help. Just be sure you have backups and what not since you are responsible for your own WordPress installations at other hosts:
http://codex.wordpress.org/Resetting_Your_Password
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