Can’t find my website anymore

  • Unknown's avatar
    carolinacoviello · Member ·

    Hello. I have hosting through GoDaddy but couldn’t find my website anymore when I typed its URL. I then called GoDaddy and the issue was that my renewal payment never went through so on December 24th 2019 they took my hosting away. I just went back to check on that and immediately reactivated hosting, however my website is still not there. When I go through GoDaddy and try to migrate my website online (since it’s the only option that seems to suggest I can migrate content) it says that there is no CMS associated with my website. Also when I type the name of my website/wp-admin, which was my old login page, the page doesn’t work.

    Could it be that WordPress canceled the content that was there on my website?

    GoDaddy told me that they personally do that after 30days, but they weren’t sure if Wodpress does also. They asked me to inquire directly with WordPress since GoDaddy apparently can’t do anything about it since they just host the website.

    Sorry for the lack of technical words, but as you can tell I don’t know much about how all of this works. I’m glad to provide further details. Any help would be appreciated.

  • Unknown's avatar
    staartmees · Member ·

    As your site was hosted by Godaddy, it means you used the open source wordpress.org which is totally unrelated to wordpress.com.
    If godaddy doens’t have a backup and you didn’t make a proper backup, I’m afraid the content of your site is gone forever.

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