Can’t find my website in my dashboard

  • Unknown's avatar
    ntasin · Member ·

    Hi, I have a website nta.sg that used to be accessible through this account/dashboard. the last edit we made to the website was in April 2020. Afterwards we did not log in nor make any more edits in the website. Now when I log in to my account the nta.sg website dashboard does not exit but rather only links to a now defunct website that has not been touched since Q3 of 2018. Please advise me on how to recover the access to my dashboard. Thank you

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by WebHostSG. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

  • The topic ‘Can’t find my website in my dashboard’ is closed to new replies.