Can’t find Renew my Domain in Purchases menu

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  gitute · Member · Sep 24, 2021 at 9:43 am

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  I want to renew my domain for a year again https://beautyconspirator.com. Renew is automatic always, but my card changed and I can’t seem to find it to change it anywhere. I can’t see it in my purchases menu. Why is that?

  Site: https://beautyconspirator.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  fstat · Staff · Sep 24, 2021 at 12:57 pm

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  Hi there,

  That domain is owned by a different account than the one you’re currently logged in to (@gitute). You need to log in to that other account of your to be able to renew it.

  If you cannot access that other account, you can follow our Account Recovery guide:

  Recover Your Account