Can’t get access to admin page

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  jdcrosby001 · Member · Aug 9, 2022 at 8:17 pm

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  I can’t access the admin page to update site plug-ins or make any changes. I can’t access on line.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Aug 10, 2022 at 12:52 am

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  Hi there, the site you mentioned is not hosted here, but if you can’t log in because you’ve lost your password, your host may be able to help with this:
  https://wordpress.org/support/article/resetting-your-password/

  Or if it’s an error, ask for help with these tips: https://wordpress.org/support/article/common-wordpress-errors/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com

  Hoping that helps!