Can't get into dashboard

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  drsusanogrady · Member · Apr 9, 2018 at 12:59 am

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  I have a new iMac and now I am unable to get into the backend. I am able to on a different site from the bookmarks but WP seems to have locked me out ‘you are not allowed to go here’

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Apr 9, 2018 at 6:10 am

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  Hi there,

  What site/account are you trying to access on the iMac?

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  drsusanogrady · Member · Apr 9, 2018 at 1:29 pm

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  It is hosted by Godaddy not WP drsusanogrady.com I realize that I created a site with WP years ago that I never finished – I was just playing around with themes but the pw i created is now used for all three of my sites, maybe that is the issue?

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  kokkieh · Staff · Apr 9, 2018 at 2:04 pm

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  If it’s hosted with GoDaddy, then we can’t help you here. This forum is only for sites hosted on WordPress.com, and we have no control at all over your site with GoDaddy.

  If you’re having trouble logging into that site, please see the password reset instructions for the version of WordPress you’re using here:

  https://codex.wordpress.org/Resetting_Your_Password