can’t get into my login page and dashboard to edit and add blog posts
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can’t get into my login page and dashboard to edit and add blog posts. as of a month ago I try to go to Login and I always end up at My Account page, with no toolbar. clicking dashboard on the My Accounts page does nothing. Help!
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
We can’t help directly because we don’t host your site on our WordPress.com managed business hosting. As a result we don’t have the ability to take a closer look at your site.
Instead your host (Fatcow) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. Specifically we use a custom account login system for enhanced security, so we would not be able to help you troubleshoot logins on your site, which uses a different system.
The good news is that as long as you have access to the server control panel through Fatcow though, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org support article will walk you through it: https://wordpress.org/support/article/resetting-your-password/
You can ask Fatcow support for direct assistance in completing the steps in that article; they would be in the best position to help.
Hope that points you in the right direction!
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