Can’t get into my site, potential security breach

  • Unknown's avatar
    approachablegirl · Member ·

    I want to get into my site and find a way to download all of my blog posts. I also want to disable my account with ionos, but need to make sure I don’t need them for anything.

    A friend set-up this account, so I don’t know anything about website building, or why I’ve been paying ionos so much each month.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your @approachablegirl WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

  • The topic ‘Can’t get into my site, potential security breach’ is closed to new replies.