Can’t get started-password problem
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I am trying to get started through my Site Ground site to power my Printful account which all supposed to go through Word Press. For some reason every time I set a new password and go back it denies me, on the Site Ground and there is no help button, Can you help?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi! These forums are actually for the sites hosted here with us. Those are different from self-managed copies of the free WordPress software:
https://wordpress.com/support/com-vs-org/#overview-of-optionsBut I was able to find SiteGround’s support for you:
https://www.siteground.com/tutorials/getting-started/getting-help-from-our-support-team/Also, when you say it denies you, can you confirm you’re logging into yoursite.com/wp-admin , rather than into WordPress.com? The logins will most likely be different. If you need help recovering access to a site at SiteGround, this may help:
https://wordpress.org/support/article/resetting-your-password/Let us know what you find.
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