Can't I access my updated website.

  • Unknown's avatar

    So, we have 2 computers. We started the website ballardsicecream.com and have been working on it with accesspressparallaxpro theme on one computer. Now we are trying to load up the website on a different computer and it’s showing us a very old version (balardsicecream.wordpress.com) that isn’t up to date and has the wrong theme. It’s very frustrating and we wish to work on the site on this second computer.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Your site at http://ballardsicecream.com/ is completely separate from your WordPress.com site at https://balardsicecream.wordpress.com/. The site at http://ballardsicecream.com/ is a self-hosted WordPress site, which means it’s hosted with a different hosting provider using the WordPress.org software.

    You’ll need to log in directly to that self-hosted site to manage its contents. You can log in to that site here: http://ballardsicecream.com/wp-login.php

    That login is completely separate from your WordPress.com account and login details. If you have any other questions about accessing and managing that site, I’d recommend getting in touch with your website host or you can get more help and advice in the WordPress.org forums.

    Please let me know if I can do anything more to help with that. :)

  • The topic ‘Can't I access my updated website.’ is closed to new replies.