Can’t log in

• 

  stacykingrepcom · Member · Sep 21, 2021 at 6:10 pm

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  Hi there,
  When I attempt to log in, I get Error for site owner: Invalid key type.

  Site: https://lifeinlake.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  aisajib · Member · Sep 22, 2021 at 4:59 am

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  Hi there!

  Sorry to hear that! Please note that your site at https://lifeinlake.com is using the WordPress.org software and is hosted elsewhere. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

  If you’re unable to log in at https://lifeinlake.com/wp-login.php or reset the password at https://lifeinlake.com/wp-login.php?action=lostpassword, please contact your hosting service provider for help. As the site is hosted on their servers, only they can help you with logging in to the site again.

  If you need more help, you can post on the WordPress.org support forum here: https://wordpress.org/support/forums – however, note that the volunteers there won’t have access to your site, so you will need to contact your hosting service provider. But you can post there for more suggestions as your site runs the WordPress.org software.

  Regards