Can’t log in

  • Unknown's avatar

    Hello, I am trying to have a professional help me do a little work on my website and can’t log in. I have actually never been able to log in using a username and password and have always just clicked the log in with wordpress button or logged in using bluehost. When I try to log in it says that my email does not match. Can you help me figure out what my username and password are?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    The site boundlessbloomlife.com appears to be a self-hosted, WordPress.org

    To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

    WordPress.com vs. WordPress.org

    However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

    http://codex.wordpress.org/Resetting_Your_Password

    Also, you may wish to contact your hosting support team for direct assistance.

    Thanks,

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