Cant log in

• 

  yycelectricalsolutions07cde7dbd7 · Member · Jan 8, 2022 at 8:32 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I recently started working on my webstie and got it to a point where i wanted to view it online (forewarning this is my first site i have ever made). I noticed the address was coming in as
  http://box2218.temp.domains/~yycelect
  and i wanted to change it to
  http://www.yycelectricalsolutions.ca

  I had previously bought that domain as i was using it for an email address. I know get an error that says I am not authorized as an admin. I try to create a new site and it says one already exists for the URL. Hopefully i can get back in!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Jan 9, 2022 at 9:48 pm

  • Copy link

  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. In this case Bluehost also uses their own domain management system, so to change the URL of your site I think it will be best to reach out to Bluehost support directly as they would be in the best position to help: https://www.bluehost.com/contact

  Hope this helps point you in the right direction!

• 

  yycelectricalsolutions07cde7dbd7 · Member · Jan 10, 2022 at 2:57 pm

  • Copy link

  Ahhh thank you, total rookie over here .. haha