Can’t log in

  • Unknown's avatar

    Hello WordPress team,

    My name is Khemiri Ali, I have two accounts with you,

    I have been trying to log in, to accounts admin but your system keeps saying: v3 captcha test failed for both websites and not only one.
    When I click on forgot password and then enter the email which is registered on my admin accounts it says the same thing: v3 captcha test failed.
    All the user names and passwords including the email are correct.
    so what is the problem then?

    I understand I am using your service for free, I am planning to upgrade to premium the payable service next month,
    Because I don’t have enough money to do it today but I will have enough money next month.
    If you can’t wait and you want the money now also let me know.
    I am still fixing the two websites and I am not making any money from them yet, check them
    online and you will see both of them are messy and under construction too.
    So please release both websites so I can finish doing the job.
    I look forward to hearing from you very soon

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • What is the URL of the site you’re trying to access?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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