can’t log in

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  brodysbarkery · Member · Aug 31, 2023 at 11:54 am

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  I’ve been trying to log into my account and I can’t. I tries resetting the password but I never get an email to do so. I need this resolved immediately as I need to update my page!!!

  thanks!!!

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 31, 2023 at 10:20 pm

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  Hey there, are you using brodysbarkery.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options. Several don’t require access to wp-admin or email, just your hosting tools.

  Going forward, you’ll want to use the resources at WordPress.org, since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between the free WordPress software and our managed hosting services. Once you’ve regained access, if you’d like to host your site with us so we can provide support, let us know and we’ll help you get it imported. Cheers!