Can’t log-in to edit site.

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  danrose61 · Member · Mar 20, 2021 at 9:44 pm

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  When trying to log-in to the admin area for my site I get a 403 Forbidden from Cloudflare. When I looked up the error message NET::ERR_CERT_COMMON_NAME_INVALID, it has something to do with the SSL and the certificate. How can I get this fixed?

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  staff-mckluskey · Staff · Mar 22, 2021 at 10:34 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.