Can’t log in to my blog

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  catalinalacruz1 · Member · May 23, 2022 at 8:24 pm

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  I cannot log in to my blog. I never did the 2-step verification. I can’t remember my password. I created a new password, several times, trying to log in. Now I’m not even sure what my final password was.
  Please help me. I would like to return to my blog very much.
  Please reply to me at (email visible only to moderators and staff)
  I had to open a new gmail acct to create a new WordPress acct, but I don’t use the new email address.
  I have created a new account just to be able to access this help site.
  Thank you.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  catalinalacruz1 · Member · May 23, 2022 at 8:49 pm

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  The blog I need help with is not the one above at the end of my post. That filled in automatically.

  This is the one I need help with:

  Kathleeniscookinginmexico.wordpress.com

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  staff-totoro · Staff · May 23, 2022 at 11:09 pm

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  Hi there,

  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns kathleeniscookinginmexico.wordpress.com.

  Hope this helps point you in the right direction!

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  catalinalacruz1 · Member · May 23, 2022 at 11:24 pm

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  Thank you very much, Jerry.

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  catalinalacruz1 · Member · May 23, 2022 at 11:43 pm

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  Jerry, I filled out the form (in the link you provided). It asks for 3 pieces of information: transaction ID, activation URL, and two factor authentication code.

  Because I can’t provide one of these 3 (I opened my acct in 2009 and my email search does not go back that far), the form cannot be submitted.

  Is there anywhere else, or anyone else, I can go to?

  Thank you.

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  staff-totoro · Staff · May 24, 2022 at 1:51 am

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  You can add some random numbers for the “transaction ID” and this will allow you to submit the form to our account recovery team, thanks.

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  catalinalacruz1 · Member · May 24, 2022 at 2:58 am

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  Thank you so much!
  I considered doing that, but thought deception would not help my case.
  I will do that.