Can’t log in to my dashboard

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  catplaysdrums1 · Member · Apr 28, 2020 at 2:47 pm

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  For some reason I’m unable to log into my dashboard out of the blue..
  It’s telling me my username is not recognised although my log in details are definitely correct. Anyone have any ideas why this has happened?

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  staff-doublebassd · Staff · Apr 28, 2020 at 5:57 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!