Can’t log in to other wordpress site
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I am unable to login to one of my wordpress sites (not the one I’m currently logged into). I was able to log in fine in the last few weeks but have been unable to log in today.
The only change was that I logged into this one I’m currently logged into for the first time in a long time. After that, I have been unable to log into my other one (which potentially is a copy of WordPress with a different hosting service).
Site: https://julie.kim/.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
Firstly, sorry to hear you are having issues with your julie.kim WordPress site.
As you mention, we’re limited in how we can help because we don’t house your site on our managed WordPress.com hosting service. Your host uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.
Because of this we don’t have access to your server files, or the ability to take a closer look at your site. That said, self-hosted WordPress sites do have a way to send yourself a password email, have you given this a try? If not go here: https://julie.kim/wp-login.php
Then click on this:
As long as you have access to the email that you used in setting up your profile on that site (which may not be the same as the one you used here on WordPress.com) then you should see an email in your inbox to let you back into the site.
If that works, great! If not, then the folks over here on the open-source WordPress.org forums will be able to help you troubleshoot: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Hope this helps point you in the right direction!
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