Can’t log in to wordpress

• 

  travelandsqueak · Member · Feb 26, 2021 at 11:10 am

  • Copy link
  • Add topic to favorites

  Hi,

  I was editing my website when WordPress logged me out and is asking for my login details again. It’s not accepting my email and password which are correct and when I click on the lost password link and enter my email address, I’m redirected to ‘this page doesn’t seem to exist. It looks like the link pointing here was faulty. Maybe try searching?’

  Does anyone know what the issue is and how I can regain access?

  Thanks!

• 

  aleone89 · Staff · Feb 26, 2021 at 12:23 pm

  • Copy link

  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  Many thanks.

• 

  travelandsqueak · Member · Feb 26, 2021 at 12:28 pm

  • Copy link

  http://www.travelandsqueak.com

  Thanks.

• 

  aleone89 · Staff · Feb 26, 2021 at 2:01 pm

  • Copy link

  Hello there,

  It looks like http://www.travelandsqueak.com is a self-hosted WordPress site with https://www.ezoic.com/, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  You would need to reach out to your theme/plugin developers or the hosting provider for further assistance.

  I hope this helps.