Can’t log into my account, ‘lost password’ redirects to website as missing page
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I am trying to log into the admin side of my WordPress website. I haven’t changed my password, but the password no longer works and when I select ‘forgot password’ it takes me to a missing page on my website so I have no way of getting into the website or troubleshooting. HELP!
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
With that said, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
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