Can’t log into the account

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  ryan58ac14e1d84 · Member · Aug 19, 2022 at 9:35 pm

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  I recently updated elementer and I cannot log into the site anymore. I need help gaining access to it again.

  WP.com: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Aug 21, 2022 at 10:28 pm

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  Hi there,

  I do not see any sites under your @ryan58ac14e1d84 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.