Can`t login

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  tehnikateenused · Member · Dec 18, 2019 at 7:33 am

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  Hi,
  We have a problem. Our web editor cant login anymore. We have tried different browsers allso. What can we to?

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  tehnikateenused · Member · Dec 18, 2019 at 7:40 am

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  The problem appears in login page. Editor can enter her username but cant but password, the password window is “locked”

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  staff-zinnia · Staff · Dec 18, 2019 at 2:16 pm

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  Hello –

  Which site are you working on?

  If the site is on our managed hosting environment at WordPress.com then you can use the forgot password link or recover access through proof of ownership:

  Recover Your Account

  If the site is using the other version of WordPress, that’s the open source software, then you can use these instructions:

  https://codex.wordpress.org/Resetting_Your_Password