Cant login

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  advancedradon · Member · Feb 15, 2022 at 4:41 pm

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  After a series of brute force attacks, it appears I no longer have access to our website. It does not recognize the email address associated to the account, which I have been using since I began with the company

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Feb 15, 2022 at 5:03 pm

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  What is the URL of the site you’re trying to access?

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  advancedradon · Member · Feb 15, 2022 at 5:38 pm

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  advancedradontech.net

  Thanks

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  staff-blorbo · Staff · Feb 15, 2022 at 6:14 pm

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  That is a self-hosted WordPress.org site, hosted with GoDaddy, which we can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.