Can’t login
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Hi,
I reset my site and an error message came up saying there was a critical error with my site, so I went to try and login again but it came up with another message saying there wasn’t a site associated with my username, so I couldn’t login. I then went to login to Bluehost which I can get onto just fine and I’ve logged into my WordPress account but now when i go to the admin login page for my site a blank screen shows and nothing else.
Please help,
thanksWP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there,
Can you please let me know your site’s address so I can point you in the right direction of getting support?
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost. In your case, that appears to be BlueHost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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