Can't login after updating email

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  joshcookmusic · Member · Nov 3, 2021 at 4:05 pm

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  Hello,

  I recently changed my admin email from my gmail to my (email visible only to moderators and staff) email.
  Since then the login page times out, as well as the regular domain name
  My domain in question is cookmusicschool.com

  Does this email update usually take a while before I can’t login again?
  Also, I changed the http address in settings to https (would that affect things on this level, where the site no longer loads? If so, I can’t change it back because I can’t login)

  Any help is greatly appreciated, thanks in advance!

  Josh

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  mohammadriyad · Member · Nov 3, 2021 at 5:02 pm

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  Hi Josh,

  This is WordPress.com forum, It seems to be like your website is using the open source WordPress software from(WordPress.org). :) Please know more here about the differences of WordPress.com & WordPress.org
  https://wordpress.com/support/com-vs-org/

  I changed the http address in settings to https (would that affect things on this level, where the site no longer loads? If so, I can’t change it back because I can’t login)

  Since your site is being loaded in https without any error this would not affect things on this level.

  For login trouble, you can follow below simple steps from WordPress.org forum
  https://wordpress.org/support/article/login-trouble/

  Moreover, https://wordpress.org/support/ is a great resource for sites using the open source like your website, and you can find useful documentation & expert support at below at .ORG forum https://wordpress.org/support/forums/
  Else, try contacting support team of your hosting provider. They might be able to help you.

  Regards.