can't login to admin after updating

• 

  lindseywhitesidesphotography · Member · Apr 10, 2017 at 5:09 pm

  • Copy link
  • Add topic to favorites

  I can not log in to my admin page at all after I updated my wordpress version. Please Help!! It only pulls up a completely white blank screen and does not change.

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Apr 11, 2017 at 11:48 am

  • Copy link

  Hi there,

  You are using the self-hosted version of WordPress, called WordPress.org. Your site is not on our servers and we don’t have any access to it.

  The most common cause for this error is a plugin or a theme that did not update properly. You’ll need to access your site’s files via FTP access at your hosting provider to fix this.

  You can find the WordPress.org documentation on this here:

  https://codex.wordpress.org/Common_WordPress_Errors

  And their support forums if you need more help are here:

  https://wordpress.org/support/