can’t login to admin portal
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have used account email, usernames but still does not allow access to admin portal or privledges. When trying to reset, wp shows message ’email does not exist’
The blog I need help with is: (visible only to logged in users)
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Hi there,
The site http://kickzinconline.com/ appears to be a self-hosted, WordPress (also called “.org”) site.
To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:
However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:
http://codex.wordpress.org/Resetting_Your_Password
Also, you may wish to contact your hosting support team for direct assistance.
Thanks,
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