Can’t login to wordpress

  • Unknown's avatar
    stjohnsarnprior · Member ·

    I’m in a loop – My site gives an ‘No input file specified.’ error when I try to access it and my Worpress password has suddenly changed??? So, I can’t logon to WordPress, can’t access my site, and can’t find any way to contact someone at WordPress to help.

    Site: stjohnsarnprior.com.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • supernovia · Staff ·

    Hi @stjohnsarnprior, sorry to hear that! The site is on a different hosting service, and we don’t have admin access:
    https://get.wp.com

    But can you check in with your host to see what’s changed recently? You might try to find out if they recently moved your site to another server, or whether there was a recent update to a plugin or WordPress itself. If you have a recent backup, it may be best to restore that.

    Going forward, you’ll want to use the correct forum for self-managed WordPress installations:
    https://wordpress.org/support/forums/

    Again, here’s the difference between the free WordPress code and our managed WordPress services:
    https://get.wp.com

    Hoping this helps!

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