Can't make payment for Plan even with multiple valid cards

  • Unknown's avatar
    thrivebyo3 · Member ·

    Hi,

    I’ve been trying to renew my account, but every time I try to complete a payment, I receive this message- ” Error authorizing credit card. Please Contact Support quoting error HYTFSI.”

    I’ve used multiple valid cards both credit and debit, which can be used internationally. Not sure what I need to do to resolve this issue.

    Thanks for the help.

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    From what I can see, your plan was renewed automatically some days ago, but you opened a dispute.
    Since there’s an already opened ticket with our Billing team, I’ll close this thread for further replies. Please be patient and wait for a reply from our support team via email.
    Thanks!

  • The topic ‘Can't make payment for Plan even with multiple valid cards’ is closed to new replies.