cant map my .com name anymore

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  juliewroteabook · Member · Aug 11, 2016 at 5:27 pm

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  http://www.example.com used to work, but now does not

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 11, 2016 at 5:45 pm

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  Hey there,

  I got you back up and running. You’ll need to set the domain back up as the primary domain.

  Let me know if you have any questions.

  Thanks!

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  juliewroteabook · Member · Aug 11, 2016 at 6:59 pm

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  Thank you. It is now working again.
  Next questions, how did this get messed up in the first place.
  And, it tells me that the domain is about to expire on one month, even though I already paid to renew it?

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  staff-doublebassd · Staff · Aug 11, 2016 at 10:17 pm

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  Good question,

  From what I see under your account, It looks like your domain renewal attempt back on 7/30 failed to process. So, although you might’ve received noticed that the subscription processed on your end, it never did on ours. However, I got that fixed up for you. I also made sure that your subscription was extended for a year, so it is no longer going to expire this year, but rather next year.

  Let me know if you have any questions.

  Thanks!