Can’t proceed with website opening and choosing a plan

  • Unknown's avatar
    mambojambomarketing · Member ·

    Hello,
    I’m trying to open my first website and having difficulties with opening it and choosing a plan. it keep saying that there’s an error and i should contact support. help please

    I don’t have a site with WordPress.com yet

  • staff-mckluskey · Staff ·

    Hi there!

    Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.” They’ll get back to you from there.
    We are not able to assist with billing issues here, on the forums.

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