Can’t quit subscriptions

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  jaquithart · Member · Oct 16, 2025 at 7:49 pm

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  I”m trying to cancel all my subscriptions. I have been able to cancel some but when I go onto Billing I see others that don’t show up when I press purchases on the site I am canceling. AI couldn’t help me to get this straightened. I’m not premium so I can’t get human help. Anyone know how I can get these subscriptions cancelled

  The blog I need help with is: (visible only to logged in users)

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  nebojsajurcic · Staff · Oct 17, 2025 at 11:15 am

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  Hi there,
  I understand this could be frustrating. Could you please confirm that you’ve reviewed this billing guide before we continue resolving your issue?

  • Billing

  Also, here are a few articles that may relate to your situation:

  • Manage your purchases
  • Cancel a purchase

  Let us know once you’ve checked these so we can take the next step together.

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  jaquithart · Member · Oct 17, 2025 at 7:34 pm

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  I’ve read all the answers. Purchase doesn’t contain the current site I want canceled, but Billing does.

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  elcristofue · Member · Oct 17, 2025 at 7:42 pm

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  Hello again, @jaquithart! I just checked your account and wasn’t able to find any active subscription. Do you still need assistance with this? If so, could you please share more details about the subscription you’re trying to cancel?

  Also, if you need to share any sensitive information, feel free to email us directly at WordPress.com, and we’d be happy to help you further from there.

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  jaquithart · Member · Oct 18, 2025 at 2:53 am

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  The purchase I see on n Billboard my that doesn’t look like it’s been cancelled is jaquithtravis.wordpress.com. Annual subscription for $33.60 WordPress.com Personal. Thank you for canceling this subscription and Domain Registration artbyjaquith.blog Annual Subscription made Mar 7 2024.

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