cant receive mail notification from wp

  • Unknown's avatar
    pastafarianian · Member ·

    Hello,
    I have a website mydomain.com. I’m trying to get email notifications from (email visible only to moderators and staff) but unfortunately no result.
    The problem exists only if I’m sending notifications to @mydomain.com mailboxes, all others work fine.
    I’ve already checked Exchange policies and quarantine and even traced mail from but there are no records at all.
    Since there are no records in trace i suggest there are some policices or overlaps on wordpress’s side.
    Please can you help me to define the problem.

    Thanks in advance

  • staff-totoro · Staff ·

    I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

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