Can't receive verify email.

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  xurime · Member · Feb 28, 2017 at 6:15 am

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  Hi there. I have add a new a email address, but I can’t receive verify email, there any other method to verify it? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 28, 2017 at 11:09 am

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  Hi there,

  I don’t see any email changes on your account. Did you add a new email address here?

  https://wordpress.com/me/account/

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  xurime · Member · Feb 28, 2017 at 11:34 am

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  Thanks for your reply, I have add a new E-mail address at here http://en.gravatar.com/emails/new.

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  kokkieh · Staff · Feb 28, 2017 at 3:10 pm

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  I see several emails in that Gravatar profile already. What is the new email you’re trying to add?

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  kokkieh · Staff · Feb 28, 2017 at 3:11 pm

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  Write it on its own line, and it will be hidden form public view but I’ll still be able to see it.

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  xurime · Member · Feb 28, 2017 at 3:15 pm

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  I wanna to add new E-mail address (email visible only to moderators and staff). But I can’t receive verify email.

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  kokkieh · Staff · Feb 28, 2017 at 3:31 pm

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  Thanks for the email. We did send a verification email to that address. Please check if it’s not in the spam folder. Also check any other filters you might have active on that email account.

  Let me know if you can’t find the email anywhere.

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  xurime · Member · Feb 28, 2017 at 3:41 pm

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  Sorry, I still can’t receive the email.

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  kokkieh · Staff · Feb 28, 2017 at 5:01 pm

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  Okay. I’ve sent a new email to that address from a different account on our end. If you don’t receive this email either, it means your email provider might be blocking our emails to that account, in which case you’ll need to contact their support to unblock us.